Responsible Gambling

At Slots Shine Casino we are committed to safer gambling and helping players keep their play under control. We aim to provide clear tools and practical guidance so you can enjoy recreational play while protecting your wellbeing. If you ever feel your gambling is becoming a problem, we encourage you to use the controls below and contact our support team for help.

Player protection principles

We promote responsible play through prevention, transparency and easy access to controls. We design our services so players can set limits, take breaks and close accounts without pressure. Our team is available to assist if you need personalised support or adjustments to your account settings.

Activity-control tools

You can manage your play directly from your account. Available controls include deposit limits, loss limits, session reminders, time-outs and self-exclusion. These tools are immediate and intended to give you straightforward options for controlling how long and how much you play.

Deposit limits

Set daily, weekly and monthly deposit limits to control how much you add to your account. Typical examples include ranges such as £10 - £500 per day or higher limits by request. Limits are adjustable in your account settings; to lower or remove a limit, follow the on-screen steps or contact support for guidance.

Loss limits

Loss limits let you cap net losses over a chosen period. Use loss limits to prevent chasing losses and to keep spending within a set budget. You can set and change these limits in your account, and changes may be subject to a short delay to help prevent impulsive adjustments.

Time limits and session reminders

Use session reminders and daily play limits to control the length of your sessions. You can activate automatic reminders after a set time, and schedule regular account breaks to step away from play. These options are visible in your account under Safer Gambling.

Self-exclusion and account breaks

If you need a longer break, choose an account break or self-exclusion. Account breaks are temporary cooling-off periods; self-exclusion is a longer suspension of access. To request self-exclusion, use your account settings or contact support. We will pause account activity and provide information about external support services.

Signs of problematic behaviour

Watch for signs such as difficulty stopping, increasing deposits, borrowing to gamble, hiding activity or worsening finances. If you or someone close to you notices these signs, consider using limits, taking a break or seeking professional help.

Practical tips for staying in control

Set realistic limits before you start, decide on a time budget, treat gambling as entertainment rather than income, never chase losses and keep a separate payment method for everyday finances. Regularly review your account activity and use session reminders to avoid long playing periods.

Professional help and support organisations

If you need extra support, contact organisations such as GambleAware, GamCare, GAMSTOP and the National Gambling Helpline. For help from our team, reach out via live chat or email [email protected] and we will assist with limits, self-exclusion or account queries.