Terms and Conditions

This page sets out the rules that govern use of our platform and explains the relationship between you and us. We describe what we expect from account holders, how promotions and payments are handled, and the steps we take to keep activity fair and secure. By registering or playing you accept these terms, so please read them carefully and contact support if anything is unclear.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Do not share login credentials and notify us immediately if you suspect unauthorised access. Each person may hold only one account unless we have agreed otherwise in writing. We may suspend, restrict or close accounts where we suspect fraud, money laundering, duplicate accounts, or breaches of these terms.

Eligibility requirements

To use the platform you must be at least 18 years old and legally permitted to gamble in your location. We may restrict access from certain jurisdictions and will refuse or block registrations where applicable laws or our policies prevent service. We reserve the right to verify your identity and eligibility at any time and to refuse service without disclosing detailed reasons.

Acceptable platform use

Use the site in a fair and lawful way. Prohibited conduct includes tampering with software, using bots or automated tools, colluding with other players, attempting to manipulate outcomes, and making fraudulent payments or chargebacks. Abusive language, threats or harassment of staff or other users is not tolerated and may lead to account action.

General bonus and promotion rules

Promotions, free spins and bonus offers are subject to specific terms published with each campaign. Eligible players must opt in where required and meet any qualifying deposit or wagering conditions before withdrawing bonus-related funds. We may apply contribution rates, maximum bet limits while a bonus is active, and expiry windows. Bonus abuse, attempted circumvention, or exploitation of errors may result in forfeiture of bonus funds and account suspension.

Deposits and withdrawals

Available payment methods, minimums and maximums are shown in the cashier and may vary by account. We require verification documents before processing withdrawals, and may delay payments while checks are completed. Processing times and fees depend on the chosen method and third-party providers. We may set or change limits for deposits, bets or withdrawals in line with our responsible gambling and risk policies.

Dispute resolution

If you have a complaint, contact our support team through the in-site channels so we can investigate. We will acknowledge complaints and aim to resolve them promptly. If we cannot reach agreement, you may pursue further options available under law, including independent dispute resolution or court proceedings in the United Kingdom where relevant.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified to account holders via the site or by email. Continued use of the platform after notification constitutes acceptance of the revised terms. Please review this page regularly to stay informed of any updates.